Privacy Policy
This Privacy Policy outlines how Sienna Beach Hotel collects, uses, discloses, and protects the personal information provided by our guests and visitors. We are committed to safeguarding your privacy and ensuring the security of your personal data. Please read this policy carefully to understand how we handle your information.
Information We Collect:
When making a reservation or during your stay, we may collect personal information such as your name, contact details (email address, phone number), payment information, and other relevant data to process your booking and provide our services.
Use of Personal Information:
We use the collected information to manage reservations, check-in, and check-out processes efficiently.
Personal data may be used to communicate important information regarding your reservation or to respond to inquiries and requests.
We may use your contact details to send you promotional materials or offers if you have given your consent to receive such communications.
Payment and Security:
Your payment information is encrypted and securely processed through trusted payment gateways. We do not store credit card information on our servers.
Third-Party Sharing:
We may share necessary personal information with third-party service providers who assist us in delivering our services, such as online travel agencies, payment processors, and booking systems. These third parties are bound by confidentiality agreements and are not allowed to use your data for any other purpose.
We may disclose personal information if required by law or in response to legal requests.
Data Retention:
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal and accounting purposes.
Cookies and Tracking Technologies:
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can modify your browser settings to manage cookies or opt-out of tracking.
Children's Privacy:
We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take appropriate measures to remove the data.
Your Rights:
You have the right to access, correct, or delete your personal data in our possession, subject to legal requirements.
If you wish to exercise any of these rights or have any privacy-related concerns, please contact us using the information provided in the "Contact Us" section below.
Data Security:
We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration.
While we strive to protect your data, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Changes to the Privacy Policy:
We may update this Privacy Policy periodically to reflect changes in our data practices. We will post the updated policy on our website, and the new policy will apply to all data collected after the date of posting.
If you have any questions or concerns regarding our Privacy Policy, please contact us at info@siennabeachhotel.com
Contacting us: If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us